Types of Work Order Requests
Lighting/Electrical
Need light bulbs or ballasts installed or replaced.
Keys
Additional keys or alterations to locks. Please contact the Property Management office to submit a request for additional keys or alterations to locks. Property Management will coordinate with the Harborview Lockshop as needed to address your request. Costs will be discussed with the Tenant representative prior to work commencement.
HVAC
Hot/cold calls or additional HVAC after-hours.
Heating, ventilation and air conditioning (HVAC) systems in the building operate Monday through Friday, 6:00 a.m. to 6:00 p.m. However, the HVAC system is controlled suite-by-suite, so the hours may be adjusted to accommodate individual operating times.
If at any time during working hours you experience uncomfortable temperatures within your suite, put through a Work Order Request or contact the Property Management office for assistance.
The following tips will help manage the temperature regulation, allow the HVAC equipment to operate more efficiently, and save energy:
1. Turn off all lights in areas that are not in use.
2. Consider closing blinds/drapes when in direct sunlight or on exceptionally hot days.
3. Do not place computers, desk lamps, or other heat sources next to a thermostat.
If you require heating and cooling outside of regular business hours, please submit your request in writing so that the HVAC schedule can be adjusted accordingly by our Building Engineers and there is documentation for billing purposes. The after-hours charge for HVAC in this building is $25 per hour.
Janitorial Services
Cleaning of non-standard improvements or disposal of large items.
Janitorial services are provided Sunday through Thursday after business hours. If you require special cleaning (e.g., carpet shampooing or stripping/waxing of vinyl floors), please issue a Work Order Request to the Property Management office.
If you have questions regarding your suite’s janitorial service, a special request for the night crew, or have an urgent need for a clean up in your office space during business hours, please contact the Property Management office.
The janitorial staff is instructed to empty and dispose of everything found in trash and recycling containers, without regard for their content. For your own protection, please do not use trash or recycling receptacles/boxes as storage containers. We cannot guarantee that items stored in this manner will not be mistaken for trash.
All kitchen/coffee area waste containers are lined with plastic liners daily to assure that coffee grounds, food, and other “wet garbage” are disposed of properly. Please refrain from placing these types of trash in containers other than those properly lined.
If you have boxes to be disposed of, please flatten them, stack them within your office space and clearly mark them “trash” or “recycle.” You can make special arrangements for the disposal of large boxes or large quantities of boxes by contacting the Property Management office. At no time should boxes, trash or excess materials/equipment of any kind be left in the hallways, lobbies, or any area designated as a fire exit.
If your office is planning a large cleaning project, please make arrangements for this service with the Property Management office.
Recycling & Composting
Request for recycle boxes or compost bins.
Recycling
Wright Runstad & Company has instituted a building-wide recycling program. Property Management will provide you with as many receptacles as you need. Procedures for recycling are:
Sensitive Documents: Please dispose of any documents with protected health information (PHI) or other sensitive documents in your small blue plastic desk-side bins or in the locked blue bins located in or near a copy/print room in your area. The janitorial staff will empty your desk-side blue recycle bins into locking recycle bins each evening. These bins are collected regularly, the contents shredded then recycled.
Other Recyclable Materials: Recyclable items such as newspaper, plastic bottles or bags, magazines, non-coated cardboard, and aluminum cans should be placed in the break room recycle bins or the cardboard recycling boxes. Non-sensitive documents may also be placed in these bins. The general recycle in the break rooms and in the desk-side cardboard boxes will be collected nightly by the janitorial staff and recycled with the general building recycle.
When discarding cardboard boxes, please break them down and put them in an obvious spot with the word “trash” displayed on the item(s). Please follow the same procedure for other items you need to dispose of that may be too large for the trash receptacle.
Please do not mix papers to be shredded with other recyclable items. If you have questions regarding this process or would like to request additional recycling boxes, please contact the Property Management office.
Do not mix recyclable materials with general trash and other forms of waste. For more information about recycling, particularly removal of unusual items like office equipment and electronics, contact the Property Management office.
Composting
Composting services are also available at the building. Green composting waste bins are located in each break room throughout the building. You may place food scraps, food soiled paper products, and plant scraps into these bins. These bins are emptied regularly, contents composted by Cedar Grove Composting then recycled. If you have any questions or need a complete list of compostable items, please contact the Property Management office.
Styrofoam Recycling
Styrofoam may be collected within your department or offices, similar to cardboard and marked for recycling. Please remove non-styrofoam materials, especially tape. Janitorial staff will pick up discarded Styrofoam on a nightly basis.
Event/Function Guidelines
Requests for additional services, Security, parking, trash removal, etc.
If you are planning a special event/function (e.g., party, reception, fundraiser with 50 or more visitors), please notify the Property Management office at least two business days in advance. The Property Management office maintains certain policies and procedures that assist in coordinating an event, limit liability of the building, and provide for the safety of all visitors and guests. The Property Management office may ask for the following: date and time of event, number of guests, presence of alcohol, parking requirements, overtime HVAC requirements, service elevator use, janitorial needs, electrical requirements (for sound equipment), security requirements, and Certificates of Insurance. No function may be held in the common area or on the grounds without prior Property Management approval.